| Agent ID | Agent Name | Total Local Session Attributes | Prompt ID | Prompt Name | Prompt Type | LLM Model | LLM Backup Model | Component ID | Component Name | Component Type | Action ID | Action Name | Action Type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| A001 | Customer Support | 5 | P001 | Welcome Message | Parent | GPT-4 | GPT-3.5-Turbo | T001 | Greeting Tool | Tool | AC001 | Send Welcome | Send Message |
| AC002 | Log Interaction | Update ERP Value | |||||||||||
| C001 | Language Detector | Language Detection | AC003 | Set Language | Update ERP Session | ||||||||
| AC004 | Send Localized Message | Send Message | |||||||||||
| C002 | Account Checker | ERP Condition | AC005 | Verify Account | Send Message To GPT | ||||||||
| AC006 | Route to Agent | Switch Agent | |||||||||||
| P002 | FAQ Handler | PIM | Claude-3-Sonnet | GPT-3.5-Turbo | C003 | FAQ Matcher | Keywords Conditions | AC007 | Match FAQ | Prompt In The Middle | |||
| AC008 | Send FAQ Response | Send Message | |||||||||||
| AC009 | Log FAQ Usage | Update ERP Value | |||||||||||
| C004 | Reply Counter | Reply Count | AC010 | Count Replies | Send Last N Messages To GPT | ||||||||
| AC011 | Check Threshold | Change Prompt | |||||||||||
| AC012 | Reset Counter | Reset Chat | |||||||||||
| A002 | Technical Support | 7 | P003 | Troubleshooting Guide | Parent | GPT-4-Turbo | GPT-4 | T002 | Issue Classifier | Tool | AC013 | Classify Issue | Send Message To GPT |
| AC014 | Log Issue Type | Update ERP Value | |||||||||||
| T003 | Model Validator | Tool | AC015 | Validate Model | Send Message To GPT | ||||||||
| AC016 | Fetch Specs | Update ERP Session | |||||||||||
| AC017 | Display Specs | Send Message | |||||||||||
| C005 | Escalation Checker | Auto Reply | AC018 | Check Escalation | Switch Agent | ||||||||
| AC019 | Notify Escalation | Send Message | |||||||||||
| P004 | Document Scanner | OCR | GPT-4-Vision | Claude-3-Haiku | T004 | OCR Scanner | Tool | AC020 | Scan Document | OCR Function | |||
| AC021 | Extract Text | Send Message To GPT | |||||||||||
| AC022 | Validate Format | Update ERP Value | |||||||||||
| AC023 | Store Document | Update ERP Session | |||||||||||
| C006 | Quality Validator | Keywords Conditions | AC024 | Check Quality | Send Message | ||||||||
| AC025 | Request Rescan | Send Message | |||||||||||
| AC026 | Process Complete | Close Local Session | |||||||||||
| A003 | Sales Agent | 4 | P005 | Product Inquiry | Parent | GPT-4 | Claude-3-Sonnet | C007 | Interest Tracker | Keywords Conditions | AC027 | Track Interest | Update ERP Value |
| AC028 | Send Product Info | Send Message | |||||||||||
| AC029 | Schedule Demo | Send Message To GPT | |||||||||||
| T005 | Pricing Calculator | Tool | AC030 | Calculate Price | Send Message To GPT | ||||||||
| AC031 | Send Quote | Send Message | |||||||||||
| C008 | Follow-up Scheduler | Auto Reply | AC032 | Schedule Follow-up | Update ERP Session | ||||||||
| AC033 | Set Reminder | Update ERP Value | |||||||||||
| AC034 | Close Lead | Close Conversation |
| Agent ID | Agent Name | Prompt ID | Prompt Name | Parameter ID | Parameter Name | Parameter Type |
|---|---|---|---|---|---|---|
| A001 | Customer Support | P001 | Welcome Message | PR001 | Customer Name | Static |
| PR002 | Language Preference | Context | ||||
| PR003 | Account Status | API | ||||
| P002 | FAQ Handler | PR004 | Question Keywords | Context | ||
| PR005 | Response Count | Static | ||||
| A002 | Technical Support | P003 | Troubleshooting Guide | PR006 | Issue Category | Context |
| PR007 | Product Model | API | ||||
| PR008 | Escalation Required | ERP Conditions | ||||
| P004 | Document Scanner | PR009 | Document Type | Static | ||
| PR010 | OCR Quality Check | Context | ||||
| A003 | Sales Agent | P005 | Product Inquiry | PR011 | Product Interest | Context |
| PR012 | Budget Range | API | ||||
| PR013 | Follow-up Required | ERP Conditions |
| Agent ID | Agent Name | Attribute ID | Attribute Name | Attribute Type | Default Value |
|---|---|---|---|---|---|
| A001 | Customer Support | LSA001 | Customer_ID | String | NULL |
| LSA002 | Language_Code | String | EN | ||
| LSA003 | Session_Start_Time | DateTime | NOW() | ||
| LSA004 | Interaction_Count | Integer | 0 | ||
| LSA005 | Account_Type | String | BASIC | ||
| A002 | Technical Support | LSA006 | Ticket_Number | String | NULL |
| LSA007 | Issue_Category | String | GENERAL | ||
| LSA008 | Product_Model | String | NULL | ||
| LSA009 | Escalation_Level | Integer | 1 | ||
| LSA010 | Resolution_Status | String | OPEN | ||
| LSA011 | OCR_Scan_Count | Integer | 0 | ||
| LSA012 | Last_Document_Type | String | NULL | ||
| A003 | Sales Agent | LSA013 | Lead_Score | Integer | 0 |
| LSA014 | Products_Viewed | Array | [] | ||
| LSA015 | Quote_Generated | Boolean | FALSE | ||
| LSA016 | Follow_Up_Date | Date | NULL |
| Agent ID | Agent Name | Total Prompts | Total Parameters | Total Action Conditions | Total Tools | Total Actions |
|---|---|---|---|---|---|---|
| A001 | Customer Support | 2 | 5 | 2 | 1 | 12 |
| A002 | Technical Support | 2 | 5 | 2 | 3 | 14 |
| A003 | Sales Agent | 1 | 3 | 2 | 1 | 8 |
| Total | 5 | 13 | 6 | 5 | 34 | |
| Agent Name | Parent | PIM | OCR | Total Prompts |
|---|---|---|---|---|
| Customer Support | 1 | 1 | 0 | 2 |
| Technical Support | 1 | 0 | 1 | 2 |
| Sales Agent | 1 | 0 | 0 | 1 |
| Total | 3 (60%) | 1 (20%) | 1 (20%) | 5 |
| Agent Name | Static | Context | API | ERP Conditions | Total Parameters |
|---|---|---|---|---|---|
| Customer Support | 2 | 2 | 1 | 0 | 5 |
| Technical Support | 1 | 2 | 1 | 1 | 5 |
| Sales Agent | 0 | 1 | 1 | 1 | 3 |
| Total | 3 (23%) | 5 (38%) | 3 (23%) | 2 (16%) | 13 |
| Agent Name | Tools | Conditions | Total Components | ||||
|---|---|---|---|---|---|---|---|
| Tool | Auto Reply | ERP Condition | Keywords Conditions | Reply Count | Language Detection | ||
| Customer Support | 1 | 0 | 1 | 1 | 1 | 1 | 5 |
| Technical Support | 3 | 1 | 0 | 1 | 0 | 0 | 5 |
| Sales Agent | 1 | 1 | 0 | 1 | 0 | 0 | 3 |
| Total | 5 (38%) | 2 (15%) | 1 (8%) | 3 (23%) | 1 (8%) | 1 (8%) | 13 |
| Category Totals | 5 Tools (38%) | 8 Conditions (62%) | 13 | ||||
| Action Type | From Tools | From Conditions | Total Count | Percentage |
|---|---|---|---|---|
| Send Message | 2 | 6 | 8 | 23.5% |
| Send Message To GPT | 5 | 1 | 6 | 17.6% |
| Update ERP Value | 3 | 2 | 5 | 14.7% |
| Update ERP Session | 2 | 1 | 3 | 8.8% |
| Switch Agent | 0 | 2 | 2 | 5.9% |
| OCR Function | 1 | 0 | 1 | 2.9% |
| Prompt In The Middle | 0 | 1 | 1 | 2.9% |
| Change Prompt | 0 | 1 | 1 | 2.9% |
| Reset Chat | 0 | 1 | 1 | 2.9% |
| Send Last N Messages To GPT | 0 | 1 | 1 | 2.9% |
| Close Local Session | 0 | 1 | 1 | 2.9% |
| Close Conversation | 0 | 1 | 1 | 2.9% |
| Total | 13 | 21 | 34 | 100% |
| Action Type | Customer Support | Technical Support | Sales Agent | Total |
|---|---|---|---|---|
| Send Message | 3 | 3 | 2 | 8 |
| Send Message To GPT | 1 | 3 | 2 | 6 |
| Update ERP Value | 2 | 2 | 1 | 5 |
| Update ERP Session | 1 | 2 | 1 | 4 |
| Switch Agent | 1 | 1 | 0 | 2 |
| OCR Function | 0 | 1 | 0 | 1 |
| Prompt In The Middle | 1 | 0 | 0 | 1 |
| Change Prompt | 1 | 0 | 0 | 1 |
| Reset Chat | 1 | 0 | 0 | 1 |
| Send Last N Messages To GPT | 1 | 0 | 0 | 1 |
| Close Local Session | 0 | 1 | 0 | 1 |
| Close Conversation | 0 | 0 | 1 | 1 |
| Total Actions | 12 | 14 | 8 | 34 |
| Percentage | 35.3% | 41.2% | 23.5% | 100% |
| Metric | Count |
|---|---|
| Total Agents | 3 |
| Total Prompts | 5 |
| Total Parameters | 13 |
| Total Components | 13 |
| Total Actions | 34 |
| Avg Actions per Component | 2.6 |
| Avg Components per Prompt | 2.6 |
| Avg Prompts per Agent | 1.7 |